Frequently Asked Questions

We supply a comprehensive range of laboratory equipment, instruments, chemicals, and consumables. This includes liquid handling tools (pipettes, controllers, dispensers), analytical and precision balances, stirring and heating equipment, process analysis meters (pH, conductivity, dissolved oxygen), vials, filters, and specialised instruments like automatic titrators, refractometers, and spectrophotometers.

Our office and warehouse are located at No. 6, Jalan Mutiara 4, Taman Perindustrian Plentong, 81750 Masai, Johor, Malaysia. We serve customers in Johor, Sabah, and throughout Malaysia.

We are an authorised distributor for ONiLAB laboratory equipment and carry products from other reputable manufacturers. Our product range includes pipettes, balances, stirrers, pH meters, vials, and many more. Contact us for specific brand availability.

Yes, we offer after-sales service, technical support, and calibration for the equipment we supply. Our team can assist with installation, training, and ongoing maintenance to ensure your instruments perform accurately.

You can request a quotation by WhatsApp at 07-353 9250, calling us at 07-353 9250 or 07-861 4488, or emailing sales@tayscientific.com. We typically respond within 24 hours with pricing and availability.

Yes, we supply laboratory equipment, instruments, and chemicals to schools, universities, and educational institutions across Malaysia. We can provide customised packages for teaching laboratories and research facilities.

We are open Monday to Friday, 8:30 AM to 5:30 PM. You can reach us via WhatsApp outside of business hours and we will respond the next working day.

Yes, we deliver laboratory supplies throughout Malaysia including Johor, Sabah, Kuala Lumpur, Penang, and other states. Shipping costs and delivery times vary by location. Contact us for delivery details.

Safety Data Sheets are available for all chemicals we supply. Contact us via WhatsApp or email with the product name and catalogue number, and we will send the relevant SDS document promptly.

Certificates of Analysis can be requested for any chemical or reagent we supply. Provide the product name, lot number, and catalogue number via WhatsApp or email, and we will provide the CoA for your records.